Ulla
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Can the trampoline be left outside for the winter or should it be disassembled?
ACON Air trampoline packages are designed for year-round use. The trampoline frame and springs are galvanized to prevent rusting. The safety pad and the mat are UV-protected and thus resistant to s...
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How many people can jump on the trampoline at the same time and is there a weight limit?
For safety reasons, we recommend only one jumper at a time for all of our trampolines. Multiple jumpers on a trampoline increase the risk of injury. Our bigger trampolines do not have a single user...
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How long is the product warranty and what does it cover?
We provide a warranty for most of our products. The warranty may be for one (1) to ten (10) years, depending on the product. The warranty and any more detailed warranty specifications can be found ...
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Which parts should be checked when disassembling or re-installing the trampoline?
We recommend checking all the parts of the trampoline before re-assembly. When assembling the trampoline, remember to follow the manual. If you've lost the original, you can find all our manuals he...
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Where can I find the installation instructions?
You can find the most common installation instructions on our website at https://www.acon-manuals.com/. If you cannot find the installation instructions you need on our website, please contact our ...
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What´s a pre-order?
Pre-order means that the product is temporarily out of stock and you can place an order for our next batch of inventory. Each product page indicates the estimated date when we anticipate that next ...
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What is the difference between trampoline packages?
Our selection includes different sized round trampoline packages with two different enclosures, as well as a rectangular trampoline package. ACON's round trampoline packages are suitable for more d...
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Why choose ACON?
When purchasing an ACON trampoline, you know what you’re getting: the product of decades of R&D and making adjustments where needed. Our trampolines are fully designed, planned and tested in Oulu, ...
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Is the ACON Basketball Hoop compatible with my trampoline & enclosure?
The Acon Trampoline Basketball Hoop is designed for Acon trampoline, round and rectangular enclosures. The setup requires an Acon enclosure for you to be able install the basketball hoop. Howeve...
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What things affect the spring warranty?
All springs must be properly installed and used. The springs are not designed to be placed crossed as it can stretch the springs faster and damage the trampoline mat fasteners and the frame. Crosse...