Ulla
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Is the ACON Basketball Hoop compatible with my trampoline & enclosure?
The Acon Trampoline Basketball Hoop is designed for Acon trampoline, round and rectangular enclosure. The setup requires an Acon enclosure for you to be able install the basketball hoop. However...
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How do I return the product?
Our goal is to ensure your satisfaction for our products and peace of mind purchasing them. If for some reason you decide to return a product you purchased, such transactions must be completed with...
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How many people can jump on the trampoline at the same time and is there a weight limit?
For safety reasons, we recommend only one jumper at a time for all of our trampolines. Multiple jumpers on a trampoline increase the risk of injury. Our bigger trampolines do not have a single user...
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Can the trampoline be left outside for the winter or should it be disassembled?
ACON Air trampoline packages are designed for year-round use. The trampoline frame and springs are galvanized to prevent rusting. The safety pad and the mat are UV-protected and thus resistant to s...
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How long is the product warranty and what does it cover?
We provide a warranty for most of our products. The warranty may be for one (1) to ten (10) years, depending on the product. The warranty and any more detailed warranty specifications can be found ...
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How is the Airtrack installed, emptied and stored?
Airtrack is easy to install with the included pump. Depending on the model, the Airtrack can have one or two valves; if there are two valves, you can use either to inflate or deflate the Airtrack. ...
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What is the difference between ACON Airtracks?
Our selection includes different size Airtracks, suitable for tricking, flipping, balancing and many other gymnastic tricks. These air-filled pads lessen the impact when landing, making for safe an...
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What do I consider in the placement and installation of the trampoline?
Trampoline proper placement is important and affects safety. To ensure the safe use of the trampoline, please note the following: The trampoline can be installed on lawns and sand. The area should...
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What is the difference between trampoline packages?
Our selection includes different sized round trampoline packages with two different enclosures, as well as two rectangular trampoline packages. ACON's round trampoline packages are suitable for m...
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What's a pre-order?
Pre-order means that the product is temporarily out of stock and you can place an order for our next batch of inventory. Each product page indicates the estimated date when we anticipate that next ...